Call the lead while they still want the trip
A website form at 9:41. If you call at 4pm, they already booked elsewhere. We dial in seconds, while they are still on the page.
Outbound
A lead comes in.
We are already calling.
AI outbound calling and instant lead callbacks for travel agencies
Custom outbound phone agents for travel agencies. The second a lead hits your website or Zoho CRM, we call. Same voice as your inbound line. Same record in your CRM.
Your team cannot call every lead in the first minute. The AI can.
Companies that reach a new lead within the hour are nearly seven times as likely to qualify it as those that wait even an hour longer, according to a 2011 Harvard Business Review. That window is exactly what a busy desk misses. We take it.
Agency playbook
On your lineAnswer
Pick up fast, greet in the agency voice, and open traveler intake with no hold queue.
Identify traveler
Match name, phone, or booking ID against CRM and load the live trip file.
Hold booking
Reserve rooms or seats and lock the quote window before the traveler drops.
Look up itinerary
Read flights, hotels, and transfers, then handle change or add-on questions.
Transfer to advisor
Warm-hand the call with a full transcript when the trip needs judgment.
Write to Zoho
Log the lead, transcript, and next step so advisors open a ready file.
Quote follow-up
Quotes sitting in Zoho do not close themselves. The agent works the list overnight. Advisors only speak to travelers who asked to speak.
Confirmations and deposits
Confirm tomorrow, fill cancelled inventory today, remind on the balance. Polite, persistent, and fully logged in the CRM.
Win-back
Reach the travelers that went quiet. Offer the change, the credit, or the new itinerary before they cancel in writing.
The four jobs, written out
Speed to lead is the first dial. Quote follow-up works what is already priced. Deposits and confirmations cover the trip you already hold. Win-back is the traveler who went quiet. The call writes into Zoho CRM. The four fields in that write-back are listed in what a call writes to Zoho. The measured campaign we publish is Industravel.
