Case study

Industravel: leads called, advisor appointments booked

Outbound AI calling results for a travel agency

Industravel wanted every lead to get a phone call, and the interested ones booked in with an advisor. A Voyqen outbound agent places the calls, has the conversation, and books the appointment.

Calls answered by the lead

About 3 in 10

Calls answered by the lead

Of those who answered booked an appointment with an advisor

About 6 in 10

Of those who answered booked an appointment with an advisor

What the desk stopped doing

Advisors do not dial. They show up to appointments with travelers who have already said they want to talk. The agent places the call and has the conversation.

That is an outbound campaign. The jobs that sit next to it, when an agency wants them, are speed to lead, quote follow-up, deposit reminders, and win-back. Industravel’s published result is the calling and the appointments, not a breakdown by job type.

What this page will not add

Raw counts, a start date, or a quote from a named person. Those are not on the site. The figures above are the measured results we publish, rounded, from a campaign that is still running. We only publish results we have measured ourselves.

The index of what we publish is case studies. The service behind this one is outbound. There is no inbound case study on the site yet.

Results so far from a campaign that is still running. Figures are rounded and will be updated as it continues.

Questions agencies ask

Are these final results?

No. The campaign is still running. The figures are rounded and will be updated as it continues.

Did Industravel’s advisors dial the leads?

No. Advisors show up to appointments with travelers who have already said they want to talk.

What share of answered calls booked an advisor appointment?

About 6 in 10 of the leads who answered. About 3 in 10 of the calls were answered by the lead.

Is there an inbound case study?

Not on this site. The measured result we publish today is this outbound campaign.

Answer every call.
Call every lead.