How it runs today
Your desk
After hours
Voicemail. They book elsewhere.
New leads
Called when someone is free.
CRM
If someone remembers to type it in.
Answer every call.
Call every lead.
Book more trips.
AI phone agents for travel agencies, inbound and outbound
Connects to the tools your agency already runs
- Zoho CRM
- Salesforce
- Meta
- Slack
Travelers call after you close. Leads come in while your advisors are busy. The ones who wait book somewhere else. Our AI phone agents for travel agencies pick up, call back in seconds, and write every trip into Zoho CRM.
Companies we work with
What it is costing you
Every call you miss
is a trip someone else books.
A traveler who is ready to book does not leave a message. They call the next agency. It happens while you are with a client, on hold with a supplier, or closed for the night, and you never see the booking you lost.
Nights
And weekends. When travelers sit down to plan, and when your office is closed.
Voicemail
What a ready-to-book traveler hears, right before they call the next agency.
7x
Nearly seven times as likely to qualify a lead reached within the hour than one reached an hour later.
The 7x figure is a 2011 study, not a Voyqen result. Companies that reach a new lead within the hour are nearly seven times as likely to qualify it as those that wait even an hour longer, according to Harvard Business Review, “The Short Life of Online Sales Leads”. How that window works on a travel desk is speed to lead. How it differs from an answering service is the comparison. To multiply your own miss rate, use the missed-call calculator.
A message, not a booking
Answering service
After hours
A message. No hold. No booking.
New leads
They do not call anyone back.
CRM
Rarely lands where advisors work.
Answered, called, logged
Voyqen
After hours
Answered. Trip held. Advisor briefed.
New leads
Called in seconds, while they still want it.
CRM
Straight into Zoho, ready at open.
The shift
The same Sunday night call.
Two very different Mondays.
Inbound call answering, then the record in the CRM
Today that call goes to voicemail, and the lead sits until someone is free. With Voyqen it is answered, the trip is held, and the record is in Zoho before anyone hangs up.
Before
Missed calls, a callback list, a CRM that waits
Main line · tonight
Now
Answered, called back, written into Zoho
Inbound · Main line
Maya Chen · Santorini
What we do for you
The call nobody answered.
The lead nobody called.
Inbound call answering and instant lead callbacks
We take both. We build your agent, put it on your numbers, and connect it to the CRM you already run.
Inbound call answering picks up after hours. Instant lead callbacks dial new leads in seconds. Both write into Zoho CRM. Measured outbound results are in the Industravel case study, and security covers how recordings are handled.
Inbound · Main line
Harbor & Co Travel · 2:14
Hi, this is Voyqen for Harbor & Co. I can check that booking now. What name is the trip under?
Maya Chen. I need to move the Santorini arrival from Thursday to Friday if you have rooms.
Friday arrival is open at both hotels. I can hold the rooms and send the revised itinerary now.
Listening for the next turn...
Let us take the phones
Tell us which calls you are missing.
We will put an agent on them.
After hours, the lunch rush, new leads, old quotes. Whichever is costing you the most, we start there.
How we get you live
Live in weeks.
A few hours of your time.
You are busy running a desk, so the build is our job. Here is what it takes from you, how long it runs, and what happens once the agent is on your lines. The same timeline is written out in how long an agent takes to go live.
Step 1
A few hours
Of your time to start
We learn how your desk takes calls
We sit down with whoever actually runs the phones. How you greet, which trips you hold, when an advisor takes over, and which CRM the record should land in.
Step 2
2 to 3 weeks
To a live agent
It goes live on your numbers
You hear the agent and sign off before it takes a call. A focused inbound or outbound agent is usually live in two to three weeks. Multiple numbers, languages, and CRM write-back typically take four to six.
Step 3
Every change
Handled by us after go-live
We stay on the account
Hours, packages, and handoffs change. When they do, we update the agent for you.
We build the agent, run it, and keep it current.
Get in touchBefore you hand us the phones
What owners ask us first.
Straight answers on sound, cost, setup, and handoffs. If yours is not here, write us. Cost is quoted per project on pricing. How recordings are handled is on security. Longer notes are in the guides.
Get in touchNo. We build the agent, put it on your numbers, connect your CRM, and keep it updated after go-live. Your part is a few hours up front, telling us how your desk takes calls.
Natural voices, with pauses and turn-taking, and travelers can interrupt. You hear the agent yourself and sign off before it takes a single call.
We quote per project, based on whether you need inbound, outbound, or both, and how many lines go live. Tell us how your desk takes calls today and we send a clear quote.
A few hours with whoever actually runs the phones. How you greet, which trips you hold, when an advisor takes over, and which CRM the record should land in. We write the agent from that. You hear it and sign off before it goes on your numbers.
An answering service takes a message. We hold the trip, call the lead, and write it into Zoho or your CRM. Advisors wake up to bookings, not a pile of notes.
They cannot pick up every after-hours call, and they cannot call a new lead in the first seconds. We cover those gaps. Your people keep the trips that need a person.
Us. We stay on the account after go-live. Hours, packages, and handoffs get updated by us.
Yes. Name, trip details, transcript, and next step land in Zoho CRM. If your agency runs a different CRM, we connect to that instead.
They get one. We transfer with a spoken summary so the advisor does not ask the same questions again.
A focused inbound or outbound agent is usually live in two to three weeks. Broader work, with multiple numbers, languages, and CRM write-back, typically takes four to six.
